Krikira's Privacy Policy

Introduction

Krikira is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting every user's privacy is not just a legal obligation — it is an ethical commitment. This Privacy Policy ("Policy") explains in detail how your information is handled when you use the Krikira website and related services.

Whether you are creating an account, playing games, placing bets, or simply browsing Krikira — your privacy is our top priority in every case. This Policy clearly explains what information is collected, why it is collected, and how it is kept secure.

What information do we collect?

We collect various types of information to provide our services on Krikira. This information is used solely to improve your experience and maintain a safe environment:

• Personal Identification Information: Name, date of birth, email address, and phone number.
• Account information: Username, password (stored in encrypted form), and security questions.
• Transaction Information: Deposit, withdrawal, and betting history.
• Device information: IP address, browser type, operating system, and device ID.
• Usage Data: A log of which pages you visited, how long you spent on them, and which games you played most.
• Contact Information: Records of customer support conversations.

How your information is used

Krikira uses your collected information only for specific, legitimate, and transparent purposes. We never share data for sale to third parties without your consent:

• To verify your identity for account creation and management.
• To provide gaming services, betting options, and VIP benefits.
• To process deposit and withdrawal transactions and maintain records.
• To prevent fraudulent activity, money laundering, and unauthorized access.
• To ensure responsible gaming and verify user age.
• To provide customer support and resolve complaints.
• To meet legal obligations and maintain compliance with regulatory authorities.
• To improve platform performance and develop new features.

Cookies & Tracking

Krikira uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Performance Cookies: To analyze which sections of the site are used most frequently.
• Functionality Cookies: To remember your language preferences and settings.
• Marketing Cookies: To show you relevant promotions based on your preferences.

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Data Sharing Policy

Krikira takes your privacy seriously. Your information may only be shared with third parties in the following limited circumstances:

• Payment Processor: With authorized payment partners to process transactions.
• Legal authorities: Upon a court order or at the request of a government regulatory authority.
• Security Agency: To assist in investigating fraud or cybercrime.
• Technology Partners: Technology service providers that support platform operations, working under confidentiality agreements.

Data Security Measures

Krikira uses industry-leading technology and practices to protect your data. Our security framework is structured across the following layers:

• All data transfers are secured with SSL/TLS encryption.
• Sensitive data is stored on servers encrypted with AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Automated 24/7 monitoring to detect suspicious activity.
• Strict data access policies and training for all staff.

Your Rights

As a Krikira user, you have several important rights regarding your personal information:

• Right to access: You can request to view the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that processing of your data be restricted.
• Right to Portability: You can request your data in a structured, portable format.
• Right to object: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond to your request within 30 business days.

Data Retention Period

Krikira retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period due to legal obligations:

• Account information: retained for the duration the account is active and up to 5 years after closure.
• Financial transaction records: retained for a minimum of 7 years as required by regulatory obligations.
• Customer support communications: retained for 2 years from the date of resolution.
• Log data and session information: automatically deleted after 90 days.

Policy Changes

Krikira may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the site and notify you at your registered email address. Continued use of the site after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.